Products and services are a mixed blessing. No man, or company is an island so we have to rely on others for provision of products that fit our core business. This applies whether you’re a service company or a manufacturer or anywhere in between. As I said last week, we are really not in the business of product sales but actually in the business of “communication enhancement”.
Just a short 20 years ago that meant we carried a totally different lineup of products than we do today. Continue reading